Volunteer & Intern Experience Lead (Full-Time or Near Full-Time)
Organisation
Crossroads Foundation
Volunteering period
16/07/2026 - 17/07/2027
Location
Tuen Mun District
Application deadline
30/06/2027
Description
This role helps ensure that those who come to serve are not only placed into meaningful roles, but also cared for, listened to, appreciated and encouraged throughout their journey with us.You will contribute to shaping the entire volunteer and intern journey - from first welcome and onboarding through to engagement, appreciation, feedback, development and retention.
Key responsibilities:
Coordinate welcome touchpoints, regular check-ins, volunteer appreciation and feedback follow-up to create a positive experience for volunteers and interns.
Build strong relationships with volunteers, interns and departmental hosts, supporting initiatives that strengthen engagement, satisfaction and community.
Maintain accurate and up-to-date volunteer records and engagement data, assist identify opportunities to improve volunteer support and retention.
Train, mentor and provide leadership to interns within the Volunteer Department, supporting their development and involvement in volunteer engagement initiatives.
Location
Tuen Mun District
Schedule
Volunteering
16 Jul 2026 - 17 Jul 2027 10:00 - 17:00
Everyday
Additional Information
Cause
- Community development
- Crisis support
- Poverty alleviation
Service recipient
- Children & youth
- General public
- Refugees & asylum seekers
Volunteer role
- Administrative support
- Business, finance & project management
Age requirement
- 30 - 80
Language
- English
Remarks
- Ideal Candidate - Someone who enjoys people care, community building, volunteer engagement, mentoring, pastoral support, HR, customer experience or hospitality. The role also requires the candidate to have an eye for details to lead the accurate and up-to-date maintenance of our volunteer database. Above all, we are looking for someone who has a heart to serve and encourage others. You will also have the opportunity to train and mentor interns in the Volunteer Department, who will in turn provide support in volunteer engagement activities. If you can commit to 4+ days per week, for a minimum of 6 months, we would love to hear from you! (We can be a bit flexible, but longer commitments do help as this is a key role within our team. Please let us know if you have any questions.
- The source of the above information is from Social Career.
- Source details may be updated from time to time. Please refer to the VMP for the most up-to-date information.
- In the event of any inconsistency or conflict between the information on this platform and the VMP, the information on the VMP shall prevail.
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