Volunteer Engagement and Operations Ambassador (Full Time or Near Full Time)
Organisation
Crossroads Foundation
Volunteering period
16/10/2025 - 17/09/2026
Location
Online
Application deadline
16/08/2026
Description
Supporting the day-to-day running of volunteer activities, nurturing our community, and helping to build a culture where everyone feels they truly belong. Our team is entirely made up of amazing team of volunteers. You will be a welcoming face and first point of contact for volunteers, ensuring everyone feels at home from day one.. Support reception duties, handling enquiries by phone, email, and in person with professionalism and a friendly touch.. Organise and facilitate group briefings, debriefings, and feedback sessions with volunteers.. Assist in the placement and orientation of both regular and one-off volunteers, ensuring they are matched to meaningful opportunities.. Actively check in with volunteers, offering support and encouragement, and gathering feedback to help us improve.. Help champion initiatives that celebrate our volunteers, such as the Volunt-Hero programme and appreciation events.. Collaborate with the wider team to streamline operations and enhance the volunteer experience.. Maintain accurate databases and assist with essential administrative tasks.. Contribute to ongoing projects and partnerships, strengthening our connections within the community.. If you can commit to 4+ days per week, for a minimum of 4 months, we would love to hear from you! (We can be a bit flexible, but longer commitments do help as this is a key role within our team. Any questions please let us know.
Location
Online
Schedule
Not provided
Additional Information
Cause
- Community development
- Diversity & inclusion
- Poverty alleviation
Service recipient
- Grass-roots
- Foreign workers
- General public
Volunteer role
- Marketing, publicity & event
Skills
- Microsoft Office
- Office Administration
- Receptionist
- Volunteer Communication
- Customer Service
Language
- Chinese (Cantonese)
- English
Restriction for application
- Open to all volunteers
Remarks
- Crossroads Foundation is a Hong Kong-based, non-profit organisation serving global need. We believe that in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide a crossroads to bring both together. We offer four global crossroads services: • Global Distribution: Distributes Hong Kong's quality excess goods as needed, internationally and locally. Crossroads between need and supply. • Global X-perience: Simulated x-periences of global need. Crossroads between the lifestyles of the rich and poor. • Global Handicrafts: Sells fair trade goods from people in poverty. Crossroads between those needing a fair income and those with buying power. • Global Hand: A 'matching' website for public- private partnerships. Crossroads between for-profit and non-profit organizations who wish to address global need. Information and computers are available on site. Lunch are provided. We are happy to meet and speak to volunteers to discuss the project in more detail before they commit. Scheduling and times are flexible according to the volunteer's availability and Crossroads' open hours (Tuesday to Saturday), but with a preference for at least four days per week. The role of receptionist is ongoing, and we would welcome longer commitment if possible, ideally 3+ months.
- The source of the above information is from Time Auction.
- Source details may be updated from time to time. Please refer to the VMP for the most up-to-date information.
- In the event of any inconsistency or conflict between the information on this platform and the VMP, the information on the VMP shall prevail.
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