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Distribution Client Care Assistant

Organisation
Crossroads Foundation
Volunteering period
14/12/2024 - 31/05/2025
Location
Online
Application deadline
31/12/2024
Description
Help manage our HK Distribution Centre for 1-2 days per week (10:00am - 5:00pm). A minimum commitment of 3 months, volunteering 1-2 days a week would be required (10:00am - 5:00pm, 1 hour of lunch break in between). Handle inquiries from clients and NGO workers by phone or email . Welcome onsite clients and accompanying them as they choose donated goods and gather feedback from clients via surveys and other means . Communicate accurately and efficiently with local beneficiaries and fill beneficiaries’ orders of donated goods and arranging relevant logistics. Maintain a streamlined, safe, and orderly warehouse, including cleaning and lifting tasks and ensure accurate data entry in our stock systems
Location
Online
Schedule
Not provided
Additional Information
Cause
  • Community development
  • Diversity & inclusion
  • Poverty alleviation
Service recipient
  • Grass-roots
  • Foreign workers
  • General public
Volunteer role
  • Administrative support
  • Marketing, publicity & event
  • Research & data analysis
Skills
  • Data Entry
  • Customer Service
  • Adminstrative Support
  • Organisational Skills
Language
  • Chinese (Cantonese)
  • English
Restriction for application
  • Open to all volunteers
Remarks
  • Hong Kong Distribution Department cleans and distributes the donated items for people in need locally. Hong Kong Distribution Department is fully equipped and volunteer manager will oversee and guide you throughout the process.
  • The source of the above information is from Time Auction.
  • Source details may be updated from time to time. Please refer to the VMP for the most up-to-date information.
  • In the event of any inconsistency or conflict between the information on this platform and the VMP, the information on the VMP shall prevail.
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When clicking the “Apply now” button above, you will be leaving our JCVTP website and redirected to the Volunteer Matching Platform (VMP) you selected to continue your application process. Volunteering opportunity details may be updated from time to time. Please refer to the VMP for the most up-to-date information.

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